DIGITAL GIFT CARD
- Plain sterling silver : 3-5 business days for assembly; does not include shipping time.
- 14k gold and stone : 2-4 weeks for production.
- Plain sterling silver and 14k gold and stone mix - 2-4 weeks for production.
If your sterling silver item is not in stock or if your 14k gold/stone order will require more production time we will contact you as quickly as possible.
Sterling silver and 14k gold rings with stones, 14k gold pendants with birthstones, international orders, gift cards, and items from our Outlet are final sale and are not eligible for return, exchange, or refund. Plain sterling silver and 14k items without stones and sterling silver birthstone pendants can be returned or exchanged with return authorization within 30 days of receipt.
Shipping timeline :
- USPS First Class : 3-5 business days after production.
- USPS Express : 1-2 business days after production.
- DHL Express : delivery times vary by destination.
A signature will be required for all orders valued at $500 USD and above. International orders are final sale and shipped via DHL Express. A shipping phone number is required for all international shipments.
Have questions? We have answers! Send us a message at firstname.lastname@example.org.
Our team will review your email to better service your needs. You will receive a response within 1-3 business days. Our NYC studio is open Monday - Friday from 10am-5pm EST.